We regularly receive comments from our customers, whether in the shop, internet customers or clinic customers. We have collected a few testimonials here to share.
"You recently sent me a couple of bags of borage at a price of £3.50 or so. Thanks for taking such care over such a small order, this is unusual these days."
I just want to say thank you for the excellent service I received from you recently. In the past when I needed to buy dried herbs I could get them locally, and it came as quite a shock when I realised that all the local suppliers had disappeared. I found your website through a google search, and I was very impressed with your mail order service. The parcel arrived within two days of my placing the order - brilliant!"
Chrissie Brown, Merseyside
"Goods arrived beautifully packed this morning - thank you for your prompt and courteous service
"The heartiest of renewed thanks for all your careful advice on the phone yesterday. My gratitude to you is coupled with my gratitude to Vera Peiffer, hair and skin specialist, one of my kinesiology teachers, who gave me the name and contact details of your fine company. I am delighted to confirm that the four wonderful products you sent me yesterday are indeed already in my welcoming hands (and some gentian tea is passing my lips even as I write)! The centaury drops taste superb. You provide valuable information, great value, and truly superb service; and you can quote me on that.
Best wishes for a good day and month-end.
Yours most appreciatively"
"thank you so much for your detailed reply - i really appreciate the time you have taken to get in touch..
i will start taking folic acid asap - great suggestion!
the list of homeopathy is very helpful and as you said, this along with a healthy diet should help me get better asap.
thank you so much once again!
"To the Woodlands Team,
Many thanks for the order which arrived yesterday, and for the service that you provide. I've been recommending you to others!
Kind regards, "
"Hallo - Thank you for fast efficient service. My order arrived this morning. I'll shop with you again, and will recommend you.
Wishing you well,""
Just wanted to say how pleased I was with the service I received from yourselves. I ordered some dried nettles recently (something I couldn't find anywhere else!) and they arrived next day. Well done for providing such a quick and efficient service.
Sheryl A M Hay
enquiries wrote: Thank you for your comments. We are currently planning to include a testimonials section on our website. If you are prepared to be quoted please could you send us an email to give us permission? We would quote you name and if possible your town.
Absolutely you have my permission! I think a testimonials section is a great idea. If everybody receives the service I did then it should need plenty of space!! You should be really proud of yourselves and your company.
Sheryl A M Hay (Inverurie, Aberdeenshire)
"Dear Woodland Herbs,
I am writing to thank you. I found your company through Google and ordered my Myrrh and Echinacea tinctures on Wednesday. The parcel was delivered yesterday. I haven't actually had time to try out the products, but I'm very impressed with the service. It's a pity there aren't more companies who take such pride in customer care.
"Many thanks for the prompt and efficient delivery of my order. The added information in the order excellent too! regards "
"Dear Woodland Herbs
I just wanted to email to tell you how grateful I am for your website. I don't buy a lot but what I do buy I have found invaluable over the last few months and the herbs always arrive speedily and well packed. I love all the information you provide on the website about the different products and the formats that they can be used in and I really enjoy reading the various articles you provide especially how to prepare teas and tinctures, etc. I noticed today you have new sections in the pipeline and I look forward to reading these.
So thank you for having a fantastic website which complements your wonderful products and service.
Just a quick bit of feedback:
I am quite a new customer, I've recently had 3 or 4 orders from you and I have been so pleased! Your products are great and good value for money and your prompt efficient service has been fab!
I tweeted about you a few days ago and will do again.
Thank you and please, please keep it up,
Julie Wheeler, Feb 2011